Terms and conditions

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  1. Scope and definitions
    1. Love-Green-Hotels is an online marketplace, which offers information about sustainable accommodation via a website.
    2. The general terms and conditions of Love-Green- Hotels apply exclusively. Deviating, contradictory or supplementary general terms and conditions of business and/or terms of use of a user, accommodation provider and/or visitor will not become part of the contract, unless Love-Green-Hotels has expressly agreed to their validity in writing. This consent requirement applies in any case, for example, even if Love-Green-Hotels carries out its services in knowledge of the general terms and conditions and/or terms of use of a user. In all other respects, unless otherwise expressly stated, the following General Terms and Conditions of Business and Use apply to all possible uses of the platform.
    3. "User" in the sense of these terms and conditions is any natural or legal person who visits the platform for the purpose of obtaining information. "Accommodation provider" means any natural or legal person who registers in order to get a reservation.
    4. "Visitor" is any natural or legal person who enters the Platform in order to make a booking.
    5. Love-Green-Hotels has the right to unilaterally change these General Terms and Conditions of Business and Use with effect for the future, insofar as this is necessary to eliminate subsequently arising equivalence problems or to adapt to changed legal or technical conditions. Love-Green-Hotels will inform the customer/visitor of any changes by informing him/her of the content of the changed regulations. The change becomes effective if the customer/visitor does not object to Love-Green-Hotels in writing or text form within six weeks after receipt of the change notification. If the client/visitor objects, both parties have the right to terminate the agreement in question with immediate effect by giving notice. Otherwise, the General Terms and Conditions of Business and Use valid up to that point shall continue to apply.
  2. Services of Love-Green-Hotels
    1. Love-Green-Hotels offers an online platform, which offers interested users, accommodation providers and visitors via a website the free use of the marketplace for sustainable accommodation in the form of mere information gathering. By using the website, the interested user, accommodation provider and/or visitor accepts the General Terms and Conditions of Business and Use in the current version at the time of use.
    2. A registered accommodation provider also has the possibility to register as an accommodation provider via an account. By registering, the accommodation provider accepts the general terms and conditions of business and use in their entirety.
    3. A visitor has the possibility to contact an accommodation provider registered on Love-Green-Hotels via an information mask provided by the accommodation provider.
    4. Love-Green-Hotels offers through its platform only the interested accommodation provider and the visitor the possibility to conclude an agreement among themselves. Therefore Love-Green-Hotels itself is not a participant of a possibly agreement between the interested accommodation provider and a visitor.
    5. The use of the marketplace as a visitor is free of charge, i. e. For this, Love-Green-Hotels does not charge a fee. Registration as an accommodation provider is subject to a fee.
    6. The service offer of Love-Green-Hotels does not include the necessary use of the Internet. The user shall be responsible for Internet access, the technical requirements, the configuration and performance of the terminal device for the use of the application and the up-to-dateness of the required software at his own responsibility and expense.
    7. There is no claim to a permanent and uninterrupted availability of the service offer of Love-Green-Hotels. However, Love-Green-Hotels makes every effort to achieve the highest possible availability and to rectify faults as quickly as possible. Love-Green-Hotels has the right to temporarily or permanently discontinue the provision of facilities and content in whole or in part.
    8. Love-Green-Hotels continues to develop the platform. In this respect, Love-Green-Hotels reserves the right to adapt, improve, supplement or add additional functions to the respective functions of the platform.
    9. Love-Green-Hotels does not owe any services beyond those listed in § 2. In particular, Love-Green-Hotels is not obliged to provide installation, furnishing, adaptation or consulting services.
    10. Love-Green-Hotels may use sub-contractors to provide their services.
  3. Registration and requirements for the creation of an accommodation account
    1. The registration as an accommodation provider is done via the registration form on the website. The registration represents a corresponding offer directed to Love-Green-Hotels for the creation and use of an accommodation account.
    2. The agreement is concluded when the accommodation provider receives the declaration of acceptance in the form of a confirmation from Love-Green-Hotels after sending the registration form. However, there is no legal right to conclude an agreement, i. e. Love-Green-Hotels reserves the right in any case to reject the offer made by the accommodation provider through registration to create and use an accommodation account without giving reasons.
    3. Based on the personal information provided to Love-Green-Hotels through the registration form provided by the accommodation provider, Love-Green-Hotels will create an accommodation provider account for the use of the website.
    4. The accommodation provider guarantees to provide truthful, current and complete information as specified in the registration form and to inform Love-Green-Hotels immediately of any changes. In addition to an existing e-mail address, the accommodation provider shall provide: his postal address, the location address(es) of his accommodation place(s), a responsible contact person and his telephone number. Each accommodation provider may only have one active accommodation account. Consequently, Love-Green-Hotels reserves the right to deny the accommodation provider the use of an accommodation account, if the accommodation provider provides incorrect, incomplete or not up-to-date information or if, in the opinion of Love-Green-Hotels, the accommodation provider uses more than one accommodation account.
    5. The accommodation provider is responsible for ensuring that his registration data does not reach third parties. The accommodation provider Love-Green-Hotels will inform about an unauthorized use of his accommodation account immediately after becoming aware of it.
  4. General obligations
    1. Accommodation providers and visitors undertake to refrain from actions that could impair the functionality of the service. Areas of the website not made available for this purpose may not be modified, reproduced or distributed, unless these General Terms and Conditions of Business and Use expressly grant this right.
    2. Users, accommodation providers and visitors undertake to use the online marketplace in such a way that no impairment or damage occurs to it and that the purpose pursued by the application can neither be jeopardised nor circumvented. if necessary. existing safety precautions must not be circumvented or altered.
    3. The hotelier undertakes to use the access password to the accommodation account only himself and not to pass it on to third parties.
    4. The technology provided by Love-Green-Hotels may not be copied, modified, reverse engineered, decompiled and distributed, unless permitted by mandatory legal regulations.
    5. The technology of Love-Green-Hotels or any of its contents may not be used or offered outside the Love-Green-Hotels platform and especially not for commercial purposes, illegally imitated, sold, rented or used or offered for own or third party advertising purposes.
    6. Users, accommodation providers and visitors acknowledge that all rights to the technology, in particular copyright and industrial property rights are the sole property of Love-Green-Hotels. Therefore, they will only use the corresponding rights if Love-Green-Hotels grants them the corresponding rights of use.
  5. Responsibility, prohibited contents and behaviour
    1. The accommodation provider is responsible for all activities carried out via his account and for all content published under his participant name. Love-Green-Hotels will be informed immediately about any misuse of the Love-Green-Hotels account.
    2. The accommodation provider undertakes not to publish any unlawful content on the online platform of Love-Green-Hotels. Illegal contents are in particular
      1. Racist, pornographic, obscene, insulting, vulgar, violence glorifying or trivialising or immoral content;
      2. Content which may lead others to commit criminal offences;
      3. Content that impairs or endangers children or young people in their development or education or violates human dignity or other protected legal interests;
      4. Insulting or hurtful statements/presentations as well as threats against other participants, providers or third parties;
      5. Abusive criticism, defamation as well as contents which may violate the right to informational self-determination of third parties;
      6. copied content to which you have no rights;
      7. Links to websites with content that violates applicable law or is harmful to young people;
      8. Unauthorised advertising on their own behalf, such as B. lotteries, discount campaigns or special sales as an event;
      9. private data, such as telephone number, address or e-mail address outside the profile.
    3. The accommodation provider is responsible for all information and further contents created by him. He assures that the information and further contents created by him do not violate these General Terms and Conditions of Business and Use or the rights of third parties and statutory provisions.
    4. Love-Green-Hotels reserves the right, as a result of a legal assessment, to change or delete any content that has come to its attention in the course of regular checks and appears illegal according to objective criteria, as well as any content that has been pointed out to Love-Green-Hotels by third parties.
  6. Rights of use
    1. The user, accommodation provider and visitor has the right to be informed about all contents published on the platform of Love-Green-Hotels within the scope of the use of the platform. Outside of this possibility of use, the user is not permitted to dispose of the content available on the platform, in particular to reproduce, distribute, publish, process or change it.
    2. The information about contents and participants obtained within the scope of the above permitted use may only be used within the scope of the permitted use.
    3. Love-Green-Hotels grants the accommodation provider the necessary rights to the technology made available by Love-Green-Hotels for the creation of content in the registered area of the platform. This also includes the right to distribute the content created by the accommodation provider on the platform of Love-Green-Hotels.
    4. An accommodation provider may not grant a third party the right to use the technology without the consent of Love-Green-Hotels.
    5. By placing content on the online marketplace, the accommodation provider grants Love-Green-Hotels the exclusive rights, unlimited in time and space, to reproduce, distribute, make publicly accessible, process and make available on the online marketplace for retrieval (online, access and transfer rights) the content created by the accommodation provider to fulfil the services of Love-Green-Hotels.
    6. Any other than Love Green Hotels and the accommodation provider or use permitted by law is not permitted, unless Love Green Hotels or the accommodation provider has expressly and verifiably permitted this.
  7. Duration, amount of contributions, payment, termination, cancellation
    1. The contractual relationship between Love-Green-Hotels and the accommodation provider is established with the publication of the profile by the accommodation provider for one year. The contractual relationship can be cancelled by Love-Green-Hotels as well as by the accommodation provider in written or text form according to the right of withdrawal (see point 8. ) may be terminated within fourteen days without giving reasons. The right of termination for good cause remains unaffected.
    2. Accommodation providers pay Love-Green-Hotels the annual fee for each individual accommodation location (location address), which is displayed in a profile on the website of Love-Green-Hotels. The amount of the annual contribution depends on the number of employees:
      Accommodation places with up to 10 employees: € 150 (plus VAT),
      Accommodation places with 11 to 20 employees: € 300 (plus VAT),
      Accommodation with more than 20 employees: € 450 (plus VAT).
    3. The annual fee is due when the accommodation provider publishes the profile of the accommodation location on the website of Love-Green-Hotels. 4. Payment of the annual fee is made on account and is payable without deduction within ten days of receipt of the invoice. In the event of late payment, Love-Green-Hotels is entitled to withdraw the publication of the profile of the place of accommodation on its website.
    4. The visibility of the profile of the tourist accommodation shall remain for one year and shall not be automatically renewed. An extension for a further year is possible if the accommodation provider wishes to pay a further annual contribution.
    5. Love-Green-Hotels is furthermore entitled, in the event of a violation of the rights of a user, accommodation provider and/or visitor, to refuse a user, accommodation provider and/or visitor the use of the online marketplace of Love-Green-Hotels with immediate effect, in whole or in part, on the basis of these General Terms and Conditions of Business and Use and/or relevant legal provisions.
  8. Right to cancel
    1. The accommodation provider has the right to revoke his contract with Love-Green-Hotels within fourteen days without giving reasons. The revocation period is fourteen days from the date of conclusion of the contract. In order to exercise its right of withdrawal, the hotelier must notify us, the

      Love-Green-Hotels UG
      Boddiner Dorfstr. 17
      D-16928 Groß Pankow
      E-Mail: info@love-green-hotels.com

      by means of a clear declaration (e. g. B. a letter or e-mail sent by post) about his decision to withdraw from this contract. In order to comply with the cancellation period, it is sufficient for the accommodation provider to send the notification of the exercise of the right of cancellation before the end of the cancellation period.
    2. Consequences of revocation: If the accommodation provider revokes this contract, we shall reimburse him all payments received from him without delay and at the latest within fourteen days from the day on which we received the notification of his revocation of this contract. For this repayment, we will use the same means of payment that the accommodation provider used for the original transaction, unless expressly agreed otherwise with the accommodation provider; in no case will the accommodation provider be charged for this repayment.
      If the Proprietor has requested that the services be commenced during the cancellation period, the Proprietor shall pay us a reasonable amount corresponding to the proportion of the services already provided by the time the Proprietor notifies us of the exercise of the right of cancellation in respect of this Agreement compared to the total amount of services provided under the Agreement.
  9. Data protection
    1. Love-Green-Hotels ensures at all times that the personal data of the users of its service offers is handled lawfully. In all other respects, the declarations on data protection apply, which can be accessed in a separate data protection declaration.
    2. The collection, processing and use of personal data of the users has to take place only for the purpose of the intended and lawful use of the service offer of Love-Green-Hotels.
  10. Liability
    1. Love-Green-Hotels is neither liable for the error-free and/or constant availability of web-based service offers, nor for technical and electronic errors, over which Love-Green-Hotels has no influence. In particular, Love-Green-Hotels is not liable for the faultless functioning of terminal devices of the parties involved. Love-Green-Hotels is also not liable for the services and constant availability of a communication network used by the user, accommodation provider or visitor. Therefore, Love-Green-Hotels does not assume any liability for delays in the transmission of data due to disturbances in the networks of third parties. Likewise, Love-Green-Hotels is not liable for the temporary or permanent interruption of the data transfer to the user.
    2. Love-Green-Hotels assumes no liability for data loss for which Love-Green-Hotels is not responsible. Users, accommodation providers and visitors have to take care of the data backup themselves.
    3. Love-Green-Hotels is liable for contractual claims or non-contractual claims only for damages caused by intentional or grossly negligent actions as well as for damages resulting from slightly negligent breaches of cardinal obligations. In the latter case, liability is limited to the typical contractual damage foreseeable at the time of conclusion of the contract. However, the limitations of liability shall not apply in the event of injury to life, body and health, in the scope of application of the Product Liability Act, in the event of the assumption of express guarantees and in cases where statutory regulations prescribe mandatory liability.
    4. Insofar as Love-Green-Hotels is liable for data loss, this is limited by the typical restoration effort. This shall be calculated according to the damage that could reasonably be expected to occur during the performance of reasonable security measures (such as B. making of backup copies) would have occurred.
    5. Love-Green-Hotels is not liable for damages resulting from the business activities of third parties.
    6. Insofar as the liability of Love-Green-Hotels is excluded or limited according to the above regulations, this also applies to the liability of employees, representatives and vicarious agents of Love-Green-Hotels.
  11. Guarantee
    1. Love-Green-Hotels is liable for defects according to the legal regulations.
  12. Liability for contents
    1. The accommodation provider is solely responsible for the content that an accommodation provider keeps or stores. Love-Green-Hotels only opens up a platform for content. If Love-Green-Hotels becomes aware that external content violates legal regulations or the rights of third parties, Love-Green-Hotels will take appropriate measures, subject to the examination of whether the accusation of illegality is justified. In the event that third parties assert claims against Love-Green-Hotels due to the content of an accommodation provider, the accommodation provider is obligated to inform Love-Green-Hotels immediately, truthfully and in full about the facts underlying the claims. In the event that the claims are justified, the accommodation provider Love-Green-Hotels undertakes to exempt Love-Green-Hotels from such claims and to compensate for the resulting damage. The assertion of further rights and claims for damages by Love-Green-Hotels remain unaffected. The accommodation provider has the right to prove that Love-Green-Hotels actually incurred lower costs.
    2. The accommodation provider insures Love-Green-Hotels about all rights (in particular copyright and personal rights, rights of industrial property rights etc. ) to dispose of the content created and transmitted by him, in particular to be entitled to transfer the corresponding rights of use to Love-Green-Hotels.
    3. As far as Love-Green-Hotels service provider in terms of § 7 paragraph. 1 TMG should be, Love-Green-Hotels is responsible for its own content on their websites under the general laws. Love-Green-Hotels is then however gem. of §§ 8 to 10 TMG is not obligated to monitor transmitted or stored external information or to search for circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, a position in this regard is only possible from the point in time when a concrete infringement of the law becomes known. If Love-Green-Hotels becomes aware of such violations, Love-Green-Hotels will, subject to the examination of whether the allegation of illegality is justified, remove such content immediately and reserve the right to temporarily or permanently prohibit the accommodation provider from using the services offered by Love-Green-Hotels.
    4. As far as the offers of Love-Green-Hotels contain links to external websites of third parties, on whose contents Love-Green-Hotels has no influence, Love-Green-Hotels can also not take any responsibility for these foreign contents, also in this respect the respective provider or operator of the pages is always responsible for the contents of the linked pages. Irrespective of the fact that Love-Green-Hotels cannot reasonably be expected to permanently monitor the content of linked websites, Love-Green-Hotels will check the content of linked websites at regular intervals on a random basis. If Love-Green-Hotels becomes aware of any violations, Love-Green-Hotels will immediately remove such links, subject to the examination of whether the allegation of illegality is justified, and reserves the right to temporarily or permanently prohibit the customer from using the service offer(s) of Love-Green-Hotels.
  13. Place of jurisdiction, applicable law
    1. For the contractual partners, the application of German law shall apply to all legal relationships arising from a contractual relationship. German law shall also apply in cross-border transactions to the exclusion of UN sales law.
    2. Insofar as the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from or on the occasion of this contract shall be Berlin.
  14. Severability clause
    1. Should individual provisions of these General Terms and Conditions be invalid or unenforceable or become invalid or unenforceable after conclusion of the contract, the validity of the rest of the contract shall remain unaffected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic purpose of the invalid or unenforceable provision. unenforceable provision.
    2. The above provisions shall also apply in the event that the contract or the general terms and conditions prove to be incomplete.